Sometimes we have an influx of customers all ordering the same item at the same time which causes stock discrepancies. When attempting to fill these orders we realise that we're unable to fulfil them all.
If you have received an email letting you know that your order has been oversold, unfortunately, we were not able to fulfil part or all of your order.
When this happens, please be assured that your money has been refunded to your original payment method and can take anywhere from 3 - 5 business days to show back in your account.
Our Terms & Conditions do also cover our oversell policy under section 4. Orders, Pricing & Availability - The Trybe reserves the right to accept or reject your order for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order.