Need help with tracking the status of your return?
Once you have dropped off your return at the Post Office, you would have received a receipt that contains your return tracking number. Pop this tracking number into Australia Post to follow your return!
When your return arrives, it will be processed by our returns warehouse within 2-3 business days.
Once processed, the refund will show in your account within 2-5 business days, depending on your financial institution.*
*Please note that with any Public Holidays, there will be an additional 1-2 business days for your return to be processed.