We all make mistakes sometimes.
If you need to update your address, please get in touch with the Customer Experience team below and we’ll be able to assist. We recommend calling us as this is the quickest way to get your issue resolved.
Please note that there is a small window of time between your order being placed and it being shipped for delivery. If we hear from you early enough, we may be able to change the address before your parcel is being shipped out.
If we miss that window, we can still contact StarTrack on your behalf and update the address however it does add an additional business day on top of the standard delivery time.