It has been brought to our attention that due to a website listing error with our Sun-San range, many customers would have received the incorrect size and we sincerely apologise for the inconvenience.
If you've made a purchase within our Sun-San range and did not receive the correct size, we will gladly cover the costs of the return. *
*Please note that this only applies to the Sun-San range.
Please get in contact with our Customer Experience team via email here and provide us with the below information as this will help to speed up the process.
Subject line: Sun-San Size Issue
Description box: Please enter the details of your request and remember to include your order number when filling out this section.
Once submitted, our Customer Experience team will be in touch with further instructions.
Once again we apologise for the inconvenience and hope to have this sorted for you as quickly as possible.