How do I apply a discount code?
Where to apply the discount code:
Once you've added the item to your cart, select the "Proceed to Cart" option and enter the code under the "Apply Promo Codes" section before entering your payment details.
Other things to note:
- Have you double-checked the Ts & Cs of the discount code? You can find the information in the body of the email that you received. You may need to hit a certain threshold in order for the code to work
- Promotional codes cannot be used in conjunction with other offers and some exclusions may apply. We recommend checking the terms and conditions related to your discount before ordering.
Can I apply more than one discount code?
Our discount codes and promotional offers cannot be used in conjunction with any other discount or offer.
Please view the Terms & Conditions issued to you with your discount code.READ FULL ARTICLE
Why isn't my discount code isn’t working?
Having trouble entering a discount code?
If your discount code won’t apply or you get an error message, check whether the following applies to you:
- The code has expired. This information can be found in the Ts&Cs related to the discount code.
- The items aren't eligible. Check the Ts&Cs to see if selected items are excluded, such as sale items.
- The code has been entered incorrectly. Make sure the code is entered as exact - codes are case sensitive.
- Another offer or code has already been applied. Codes cannot be used in conjunction with other offers and some exclusions may apply. Check the Ts&Cs related to your discount before ordering.
Followed the above instructions and still not working?
Contact our Trybe experts below - We'll be happy to help! Please include the following information:
- Your discount code
- Screenshot(s) of the items in your cart and any error message
What is ShopBack?
ShopBack is a cashback reward program that allows you to earn cashback when you shop online through them. Each time you make a transaction, you get a percentage of your money back.
ShopBack redemptions may take up to 48 hours to redeem with a claim time up to 75 days.READ FULL ARTICLE